Signal & Study · The app
Support
Questions, a problem, or a strip that looks wrong?
We read every message.
Questions and answers
Is my progress saved?
Yes, on your phone, always. With an account it also syncs to your other devices.
How do I move to a new phone or my iPad?
Create an account on your current phone, then sign in with the same email on the new device. Your progress follows you.
I forgot my password
On the sign in screen, tap “Forgot password” and we will email you a reset link.
How do I cancel my subscription?
Apple manages subscriptions. On your iPhone open Settings, tap your name, then Subscriptions, then Signal & Study. Cancel at least 24 hours before it renews to avoid the next charge. Deleting the app does not cancel a subscription.
How do I get a refund?
Apple handles refunds at reportaproblem.apple.com.
I paid but the app is still locked
Open Profile, then Plans and trial, then Restore a purchase, while signed in to the same Apple ID you paid with.
How do I delete my account?
Open Profile, then Delete account. This deletes your account and your synced progress from our servers. It does not cancel a subscription, because Apple manages that.
Is this medical advice?
No. Signal & Study is for ECG education and practice only. Every strip is generated for practice, not taken from a patient. It is not a medical device and must never be used to interpret a real patient’s ECG.
Something in a strip or an explanation looks wrong
Use “Report a content concern” under any explanation in the app, or email us with the strip number shown on the strip, for example STRIP-00042.